Refund & Return Policy

At Retro Soccer Jerseys, your satisfaction is our top priority. Please read our policy carefully before requesting a return or refund.

1. Easy Return Process

If you are not completely satisfied with your purchase, you can request a return within 14 days of receiving your order.

2. Condition of Returned Items

Returned products must be unused, unwashed, and in their original packaging with all tags attached.

3. Return Shipping Cost

We gladly accept returns, but the customer is responsible for return shipping costs. We recommend using a trackable courier service.

4. Non-Returnable Items

Customized or personalized jerseys, clearance items, and final-sale products cannot be returned or exchanged.

5. Damaged or Incorrect Items

If you receive a damaged or wrong item, contact us within 48 hours of delivery. We will replace it at no extra cost.

6. Refund Approval

Once your return is received and inspected, we will notify you via email whether your refund has been approved or rejected.

7. Refund Method

Approved refunds will be processed to your original payment method within 5–10 business days. Please note that delivery/shipping costs are non-refundable

8. Exchange Policy

We offer size exchanges if the requested size is in stock. Exchange requests must be made within 14 days of delivery.

9. Order Cancellation

Orders can only be canceled before shipment. Once an order is dispatched, it falls under our return policy.

10. Contact for Returns

To start a return or refund request, please contact us at
📧 infosoccerjerseyltd@gmail.com
Include your order number, name, and reason for return.